Summary of impact
Key performance indicator
2022
actual
2023
target
2023
actual
Number of unique Macmillan Electronic Holistic
Needs Assessments that are completed and
result in a care plan for the patient1
52,000 54,000 58,600
Our impact
In 2023 we made good progress in our ambition
for everyone to have a conversation about all
their needs and concerns and get the support
that's right for them.
We exceeded our target for the number of
Macmillan Electronic Holistic Needs Assessments
that are completed and result in a care plan
for the patient. Factors that contributed to this
success include improving our relationships with
health and social care professionals and how we
work with the health care providers we partner
with.
In 2023, we invested £38 million in funding
314 Macmillan professionals in person-centred
healthcare roles. This is a decrease from 2022,
where we spent £60 million on 543 roles.
While we spent less on funding professionals
in 2023, we made investments in other areas
of personalised care to bring about better
outcomes for people with cancer. This includes
funding for psychological care (see page 32),
end of life care (see page 33) and our Community
Cancer Champions initiative (see page 53). In
2023, we also invested in building three new
Information and Support centres.
Thank you 27
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Environmental, social
and governance review
Financial review
Strategic report
Overview Financial statements
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