We engaged and built trust with our
Macmillan professionals to support the
delivery of personalised care.
Our Macmillan professionals - from clinical nurse
specialists to allied health professionals, support
workers and end of life care nurses - reached
approximately 730,000 people living with cancer
last year1. We couldn't do what we do without
them.
• They provide vital information, emotional
support, and personalised care.
• Around four in ten people living
with cancer who are aware of Macmillan's
support offer first find out about the support
available via a healthcare professional3.
In 2022, we created our new engagement strategy
for Macmillan healthcare professionals. Our aim
was to recognise their needs and deliver better
structured support in order to enable them to do
their very best for people living with cancer.
In 2023, we began to deliver this strategy, including
the development and launch of our Professional
Promise. Our Professional Promise is a commitment
to ensure Macmillan professionals have the tools
they need to:
• Be recognised and supported in their role.
• Develop and grow in their practice.
• Do even more for people living with cancer.
2023 highlighted the increasing pressure and
resource challenges faced by professionals in the
healthcare system, and the profound effect on
wellbeing this can have. That's why we developed
a new wellbeing offer in 2023 to support and equip
Macmillan professionals with the tools to look after
themselves. Our wellbeing offer includes: access to
a wellbeing grant, peer-to-peer support sessions,
a suite of resources dedicated to physical and
emotional wellbeing, and access to Macmillan's
Employee Assistance Programme.
In 2023, we awarded over £50,000 in wellbeing
grants to support 112 healthcare professionals
in need.
" I applied for the grant for our team of
Cancer Support Workers. They work so
hard supporting patients and Clinical
Nurse Specialists and deserved a treat
and some recognition.
The feedback that I got from the team
was very positive. They were delighted
to be recognised for the work they do,
and really appreciated the grant
from Macmillan.
"
Marion Rood,
Lead Cancer Support Worker
Connection and learning are really valued by our
professionals and help them to better understand
the changing needs of people with cancer.
Macmillan's Learning Hub, our professional learning
and development platform, has a range of courses
and content to support healthcare professionals to
deliver best practice personalised care in their roles.
In 2023, we developed around 250 new resources
for the Hub, including a personalised care and
support planning webinar series. We had almost
7,000 healthcare professionals use and engage with
our content throughout the year.
Macmillan nurse
supporting a patient
23
Environmental, social
and governance review
Financial review
Strategic report
Overview Financial statements Thank you
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